User Adoption

The User Adoption chart measures the extent of user engagement with the community over time. The CSV download provides two reports.

The User Results CSV lists who has been active, participated or contributed in the community as of the report date. The Chart Results CSV shows how many users have been active, participated, or contributed in the date range you select.

The following list defines the important terms you see on the User Adoption graph. Categories are subsets of each other. For example, all Contributing Users are automatically Participating, all Participating users are also Active users.

Active Users

Users who have viewed at least one document, discussion, blog post, status update, poll, video, idea, group overview page, space overview page, or project overview page in the previous 30 days.

Participating Users

Users who have commented on, replied to, liked, rated/voted, edited, or created at least one document, discussion, blog post, status update, poll, video, idea, group, space, or project in the previous 30 days. It also counts any users who have joined a group in the previous 30 days.

Contributing Users

Users who have created at least one document, discussion, blog post, status update, poll, video, idea, group, space, or project in the previous 30 days. You need to actually create something and not just respond to existing content to be considered a contributing user. For example, you can start a discussion, ask a question, or post a document in order to be considered a contributing user.