Here are some real-world examples that explain why you might
want to turn email notifications on for some of your streams, but off for
others.
Email or No Email?
Part of the power of your community is the ability to "live" in it for most of your
working hours and, as a result, reduce your email. In Jive, you can
customize your notifications so that you receive an email, or not, when a person,
place, or item posts an update in one of your streams. If your community is busy,
you may find that you rapidly accumulate hundreds of email messages from any streams
that have email notifications set to On.
Here are some good email notification strategies:
- Turn off all email notifications and live in your Jive
community 100%. You will never get an email when your followed people,
places, or items post updates in the community.
- Create an Email Watches stream and set email notifications to On for only
that stream. Then, only follow critical items in your Email Watches stream.
This stream can be helpful when you're away from the community for a few
days or if you want to watch something that you haven't directly
participated in (if you had, you'd see those updates in your Inbox).
Be aware that if you set email notifications to On for Inbox (everything in my
Inbox page), you will receive an email each time someone posts an update to an item
in which you were previously @mentioned or that you participated in. This can get
overwhelming quickly; we recommend setting email notifications to Off for Inbox
(everything in my Inbox page).
Note: The email notifications for news streams (those listed above Connections) are set
by the community manager or person who created the stream. You cannot change the email notification
setting on these streams.
Community Digest
You can set your Preferences by going to the top right and selecting and then choose a Community Digest option so you'll receive an email
with a summary of community news. The links in the digest open the content right in
the community. If you're already getting a digest, you can cancel it or change its
frequency here.
The digest includes:
- Your status. If you've entered a status message, it'll be here.
- A list of activity around your content. If you've created or commented on
content, for example, it'll be listed here. This list will also include
notes about content of yours that was viewed or commented on by others.
- A list of activity by people connected to you.
- A list of popular content in the community.