IT Place Templates

Information Technology Place Templates include selections of tiles focused on technology rollouts, helpdesk support, and upgrade planning.

Templates are organized according to the kind of workgroup that typically uses them, but you can rename and customize any template. The right template contains more or less the tiles that you need. For example, if you want to set up a place to track items identified for quick follow-up, you could pick the Sales Answer Desk template when creating the place, even if Sales isn't your main goal. This template includes a Featured People tile to identify people you can direct questions to, tracks items marked for Action and recent decisions, and surfaces popular content. For more information about data tiles and the information they're based on, see the Tile Reference.

Note: You may not see events or ideas as feature options in a template if your community does not have these additional modules enabled. In addition, externally-facing communities (those serving customers, partners, and vendors), do not have the Corporate Communications, HR, IT, or R&D, or Sales templates. Internally-facing communities (those serving employees), do not have the Customer Service, Other, or Products templates.

Place Template	Tiles	Features	Default Type	Default Tag(s)
Best Practices Sharing	Featured Content Popular Content Image Gallery Top Participants Key Dates	Videos Documents Discussions Ideas Polls Events Blogs Projects Status Updates (in groups only)	Open	best practice
Technology Rollout and Support	Featured Video Featured Content Finalized Content Key Dates Helpful Links	Videos Documents Discussions Ideas Polls Events Blogs Projects Status Updates (in groups only)	Open	technology
IT Helpdesk Collaboration	Featured Content Popular Content Helpful Links Action Items Recent Decisions	Videos Documents Discussions Ideas Polls Events Blogs Projects Status Updates (in groups only)	Open	helpdesk
IT Upgrade Planning	Key Dates Action Items Featured People Helpful Links Image Gallery	Videos Documents Discussions Ideas Polls Events Blogs Projects Status Updates (in groups only)	Open	it, upgrade
RFP Workgroup	Key Dates Popular Content Finalized Content Top Participants Key Content and Places Gauge	Documents Discussions Projects Status Updates (in groups only)	Private	request_for_proposal, rfp