Marketing Place Templates

Marketing Place Templates include selections of tiles focused on assembling marketing campaigns and collateral.

Templates are organized according to the kind of workgroup that typically uses them, but you can rename and customize any template. The right template contains more or less the tiles that you need. For example, if you want to set up a place to track items identified for quick follow-up, you could pick the Sales Answer Desk template when creating the place, even if Sales isn't your main goal. This template includes a Featured People tile to identify people you can direct questions to, tracks items marked for Action and recent decisions, and surfaces popular content. For more information about data tiles and the information they're based on, see the Tile Reference.

Note: You may not see events or ideas as feature options in a template if your community does not have these additional modules enabled. In addition, externally-facing communities (those serving customers, partners, and vendors), do not have the Corporate Communications, HR, IT, or R&D, or Sales templates. Internally-facing communities (those serving employees), do not have the Customer Service, Other, or Products templates.

Table 1. Available in Internally-facing Communities
Place Template	Tiles	Features	Default Type	Default Tag(s)
Event Planning	Key Dates Featured Content Gauge Popular Content Recent Decisions	Documents Discussions Ideas Projects Status Updates (in groups only)	Private	event
Customer, Partner, or Vendor Collaboration	Key Dates Top Participants Helpful Links Finalized Content Action Items	Videos Documents Discussions Ideas Polls Events Blogs Projects Status Updates (in groups only)	Private Externally-accessible	agency, customer, partner, vendor
Campaign Planning	Top Participants Finalized Content Action Items Key Content and Places Key Dates	Videos Documents Discussions Ideas Polls Events Blogs Projects Status Updates (in groups only)	Private	assets, campaign
Customer Success Stories	Top Participants Featured Content Popular Content	Blogs Documents Status Updates (in groups only)	Open	success_stories, win

Table 2. Available in Externally-facing Communities
Place Template	Tiles	Features	Default Type	Default Tag(s)
Event Planning	Key Dates Featured Content Gauge Popular Content Recent Decisions	Documents Discussions Ideas Projects	Secret	event
Customer, Partner, or Vendor Collaboration	Key Dates Top Participants Helpful Links Finalized Content Action Items	Videos Documents Discussions Ideas Polls Events Blogs Projects	Secret	partner
Customer Event	Key Dates Key Content and Places Top Participants	Events Blogs Documents Discussions	Open	—
Partner Enablement	Popular Content Key Content and Places Featured Video Featured Content Featured People	Videos Documents Discussions Ideas Polls Events Blogs Projects	Open	—