Installing Jive Anywhere in Safari, Firefox, and Chrome

If you use Safari, Firefox or Chrome to navigate your community, then when you perform the installation steps outlined below, Jive will detect your browser and download the extension appropriate for that browser.

To download and install Jive Anywhere:

  1. Log in to your community.
  2. Select Apps > Jive Anywhere to get to the Tools page. You can also get here by clicking Your avatar > Tools
  3. Click Download for under Jive Anywhere. Jive Anywhere detects the current browser, if supported, and installs the appropriate extension or plugin.
  4. Chrome or Firefox user should follow one of these steps:
    • In Chrome, you are redirected to the Chrome store, where you should click +Add to Chrome.
    • In Firefox, you may need to select Allow if you have security settings enabled for add-ons. Click Install Now.
  5. You should be redirected to the Jive Settings page. If you don't see this page, then click the Discuss tab to the top right of your browser. When the panel slides out, click the gear icon at the top and select Settings.
  6. Type your community URL in the Your Jive Instance URL field to connect Jive Anywhere to your community. For example, type https://community.mycompany.com
  7. Click Connect to complete the process. The field becomes green when successfully connected.