Core Help

Content
Search Results
Loading, please wait ...

Loading

  • 8.0 Help for System Administrators
  • Welcome
    • What's New in Jive 8?
    • Jive in Translation
  • Understanding the Platform
    • Platform Architecture
    • Services Layer
    • Understanding Jive Search
      • About Cloud Search
      • About On-Premise Search
      • How On-Premise Search Works
  • System Requirements
    • Jive Enterprise Architecture
    • Areas of Expertise Needed to Administer Jive
    • Hardware Requirements
    • Required External Components
    • Optional Content Delivery Network (CDN)
    • Sizing Binary Storage
    • Network Requirements
    • Supported Operating Systems
    • Supported Browsers
    • Deployment Sizing and Capacity Planning
    • Pre-Installation Requirements as Root on CLI
    • RPM Dependencies by Operating System
    • List of Required Ports and Domains
  • Database Configuration
    • Supported Database Engines
    • Setting Up New Databases
    • Upgrading a Database
    • Postgres Database Best Practices
    • Oracle Database Best Practices
    • Oracle Database Drivers
    • Microsoft SQL Server Database Best Practices
    • MySQL Database Best Practices
    • Quick Database Setup for Evaluations
  • Installing
    • What's New in the Installation?
    • Startup Property Reference
    • Connecting Through a Proxy Server
    • Connecting to Jive-Hosted Services
    • Managing Client Certificates
    • Installation Overview
    • CLI Installation Tasks
      • Installing the Jive Package and Starting Up
      • Using jive setup
      • Copying Configurations to Other Nodes
      • Troubleshooting the Installation
      • Changing the Root Context (optional)
      • Alternate Installation Scenarios with Jive CLI
        • Installing Jive Without Root Access
        • Installing in a Different Directory With a Different User
        • Running Jive on Port 80 Without SSL
    • Setting Up Document Conversion
      • Setting Up SSL for Document Conversion
      • Configuring a Document Conversion Node Connection
      • Troubleshooting Document Conversion Machine Setup
    • Setting Up a Cache Server
    • Setting Up the Conversion Machine
    • Post-Installation Tasks
    • Installing On a Cluster
      • Configuring a Cluster Node (optional)
    • Adding Features with Plugins
    • Configuring Delegated Authentication
    • Configuring a Binary Storage Provider
    • Backup and Storage Considerations
      • Storage Reliability
      • Storage Monitoring
      • System Backups
    • Quick Installation for a Jive Evaluation
  • Upgrading
    • Before You Upgrade
    • Upgrades That Cause Search Index Rebuilds
    • Database Upgrades
    • Creating a Test Environment for Upgrading
    • Upgrading a Linux Package
    • Upgrading Custom Themes and Templates
  • Platform Administration
    • Jive and High-Availability
      • Supported High-Availability Jive Configurations
        • Designing a Single Data Center HA Configuration
        • Designing a Multiple Data Center HA Configuration
        • Supported HA Search
      • Configuring Jive for High-Availability
        • Web Application Servers
        • Activity Engine Server
        • Cache Servers
        • Document Conversion Server
        • Core Application Database
        • Analytics Database
        • Activity Engine Database
        • On-Premise Search Server
          • Capacity and Scaling Considerations
          • Required Nodes for an On-Premise HA Search Service
          • HA Search Setup Overview
            • Installing One or More Search Servers
            • Installing One or More Search Ingress Replicators
            • Setting Up the HA Search Proxy
            • Services Directory for HA Search
          • Adding an On-Premise HA Search Server
      • Failover Behavior of HA Servers
        • System Failover
        • Cache Servers
        • Activity Engine
        • Document Conversion Service
        • Storage
        • Core Database
        • Analytics Database
        • Search Service
      • Recovering Jive After a Failure
        • Restoring the Web Application Server File System
        • Restoring the Database With Persistent Properties
        • Rebuilding an On-prem HA Search Service
        • Starting Up After a Failover
    • Clustering Overview
      • Managing an Application Cluster
    • In-Memory Caching Overview
      • Managing In-Memory Cache Servers
      • Configuring In-Memory Caches
      • Troubleshooting Caching and Clustering
    • Monitoring Your Jive Environment
      • Basic Monitoring Recommendations
      • Jive Logs
      • Advanced Monitoring Recommendations
    • Operations Cookbook
      • Configuring SSL on the Load Balancer
      • Configuring SSL Between a Load Balancer and Web App Nodes
      • Configuring Session Affinity on a Load Balancer
      • Restricting Admin Console Access by IP Address
      • Changing the Configuration of an Existing Instance
      • Using an External Load Balancer
      • Enable Application Debugger Support
      • Setting Up a Document Conversion Node
      • Adding Fonts to Support Office Document Preview
      • Sharing Exchange Calendars in an HTML Text Widget
    • Fine-Tuning Performance
      • Client-Side Resource Caching
      • Configuring External Static Resource Caching
      • Adjusting Java Virtual Machine (JVM) Settings
      • Search Index Rebuilding
      • Using a Content Distribution Tool with Jive
        • Recommended Settings for F5
    • Application Management Command Reference
      • Startup Properties Commands
      • Services Properties Commands
  • Community Administration
    • Starting the Admin Console
    • Setting Up the Community
      • Using the Setup Tool
      • Setting Up Your Profile
      • Theming Your Community
        • Optimizing Themes for Mobile Browsers
          • Using Jive in a Mobile Browser
        • Which Kind of Theme Should I Use?
        • Using a Predefined Theme
        • Theming Your Site
        • Theming Options Reference
        • Creating Custom Links in the Main Navigation
        • Main Navigation Options Reference
        • Export a Theme
        • Import a Theme
        • Replacing a Place Template's Default Banner
        • Managing Place Banner Presets
        • Adding a New Image to the Place Banner Presets
      • Creating a Site Structure
      • Changing the jiveURL
      • Changing the Name of the Root Space
      • Locale and Time Zone Settings
    • Customizing the News Page
      • What Is News?
      • What Are News Streams?
      • Tips for Creating News Streams
      • Creating a News Stream for Everyone
      • Creating a News Stream for Specific Users
      • News Page Tile Reference
      • Configuring News FAQ
    • Customizing the Home Page
      • Home Page Options
      • Configuring the Home Page
        • Setting Up Image Navigation
        • Setting Up the Search Widget
        • Setting Up the Ask Widget
        • Setting Up the Answered Questions Widget
      • Creating a Mobile Community Home Page
      • Enabling or Disabling the Create Menu
      • Creating Community-Wide Announcements
    • Getting Basic System Information
      • Root Space
      • Deployment Environment
      • Managing the Deployment License
      • Moving or Copying an Instance
      • Locale and Time Zone Settings
    • LDAP and Active Directory Guide
      • Supported Directory Servers
      • Overview of Directory Integration Steps
      • Mapping Users from a Directory Server
      • Mapping Groups from a Directory Server
      • Using LDIF to Inventory Your Directory
      • Synchronizing LDAP Users
      • LDAP Certificates
      • LDAP System Properties
    • Setting Up Single Sign-On
      • Understanding SSO with SAML
      • Getting Ready to Implement SAML SSO
      • Configuring IdPs for SSO
      • SAML Identity Providers
      • Configuring SSO with SAML
      • General SAML Integration Settings
      • Advanced SAML Integration Settings
      • SAML SSO Attribute Mapping Tips
      • Setting Up an Entry Page for External Users
      • Troubleshooting SAML SSO
      • IdP-Specific SAML SSO Issues
      • Understanding SSO with Kerberos
      • Configuring SSO with Kerberos
      • Understanding SSO with External Login
      • Configuring SSO with External Login
    • Configuring Content-Related Settings
      • Enabling the Antivirus Feature
      • Managing Impact Metrics
        • Configuring the Analytics Database
        • Enabling the Analytics Database
        • Enabling Analytics Events
      • Configuring Structured Outcomes
        • Limiting Structured Outcomes to Specific Users
      • Configuring Badge Thresholds
      • Enabling and Disabling the Your View Feature
      • Configuring Document Options
      • Configuring Discussions Application-Wide
      • Managing Blogs
        • Configuring Blogs System-Wide
        • Migrating Blog Content
      • Configuring Spell Check
      • Enabling or Disabling Projects
      • Configuring Direct Messages
      • Configuring Sharing
      • Enabling Social Media Sharing
      • Understanding Embedded and Attached Images
      • Configuring Support for Embedded Images
      • Configuring Support for Attachments
      • Using the Sitemap Feature
      • External File Storage
        • External File Storage in Box
          • Configuring Box to Work with Jive
          • Setting up the Box Integration User
          • Connecting to Box External File Storage
        • External File Storage in Dropbox
          • Setting Up External Storage in Dropbox
        • External Storage in Google Drive
          • Google Drive Permissions Setup
          • Setting Up External Storage in Google Drive
        • External Storage in SharePoint
      • Configuring Video
        • Configuring Video Provider Support
        • Setting up Your Firewall for Video
        • Adding Brightcove as a Video Provider
        • Adding Kaltura as a Video Provider
      • Configuring Ratings and Liking
      • Reindexing Browse Data
      • Managing Feeds
      • Filtering and Formatting Content
      • Configuring Interceptors
      • Basic Spam Prevention
      • Managing Document Conversion
      • eDiscovery Search
    • Configuring People-Related Settings
      • Managing Access
        • Configuring Password Reset
        • Configuring User Registration
        • Configuring Terms and Conditions
        • Configuring Login Security
        • Enabling Username Reminders
        • Banning People
      • Configuring Status Levels
      • Avatar Settings
      • Configuring User Update Settings
    • Managing SEO in Your Community
      • Configuring URL Redirects
      • Best Practices for URL Redirects
    • Managing Search
      • Configuring Content Search
        • Reindexing Content Search
        • Selecting a Search Service
        • Content Search Service Status
        • Configuring Search Synonyms
        • Promoting Content Search Results
      • Connecting to a Search Service
      • Configuring User Search
      • Configuring OpenSearch
      • Configuring Search Services
      • Configuring JVM Settings for the Search Process
      • Enabling Content Search in Multiple Languages
    • Setting Up Email
      • Getting Set Up with Email
      • How Incoming and Outgoing Email Works
      • Why Does My Email Content Look Funny?
      • Configuring Outgoing (SMTP) Email
      • Configuring Incoming Email
      • Disabling Email in Test Environments
      • Configuring Email Digests
      • Editing Email Notification Templates
      • Adding Unsubscribe Link to Email Footers
      • Localizing Email Notification Templates
      • Troubleshooting Email
    • Setting Up the Activity Engine
      • What is the Activity Engine?
      • Upgrading and the Activity Engine
      • Configuring the Activity Engine
      • Troubleshooting the Activity Engine and Activity Streams
    • Understanding the Jive Genius Recommender Service
      • What is the Jive Genius Recommender Service?
      • Jive Genius Recommender Service Security and Privacy
      • Configuring Jive Genius Recommender Service
    • Managing Add-ons and Apps
      • What are Add-ons?
      • Manage Access to the Add-ons Registry and Apps Market
      • Managing the Apps Market
      • Install Add-ons
      • Configure and Activate Add-ons
      • Enable Add-ons for External Contributors
      • Manage App Visibility Using Security Groups
      • Uninstall Add-ons
      • Managing Storage Providers
      • Managing API Add-ons
        • Reconnecting to Add-on Services
        • Checking for Add-on Updates
        • Viewing Active Add-on Tiles
      • Managing Analytics Add-ons
        • Generating Client IDs and Secrets
        • Retrieving a Client ID and Secret
        • Revoking Access to a Service
      • Managing Other Add-Ons
        • Reconnecting to Add-on Services
        • Checking for Add-on Updates
      • Building Your Own Add-ons
        • Building the Add-on
        • Uploading Your Own Add-ons
        • Letting the Community Use Your Add-on
        • Publishing to the Add-ons Registry
        • Pushing Updates to Add-ons Registry
        • What was that Client ID and Secret?
        • Viewing Active Add-on Tiles
      • Using Service Diagnostics
      • Understanding Alerts
      • Troubleshooting Add-ons
    • Enabling Unified Communications
      • Requirements for Cisco Connectors
      • Requirements for Lync/Skype for Business
      • Requirements for Hangouts
      • Enabling the WebEx Connector
      • Enabling the Jabber Connector
      • Enabling the Lync/Skype for Business Connector
      • Enabling the Jive Connector for Hangouts
    • Setting Redirection Rules
    • Setting Up Records Retention
      • Understanding Records Retention
      • Enabling Records Retention
      • Configuring Records Retention
        • Configuring Records Retention for SMTP
        • Configuring Records Retention for XML
        • Configuring Records Retention for Actiance Vantage
    • Getting Information About Performance
      • Examining Database Queries
      • Getting Application Logs
      • Auditing Administrative Tasks
      • Viewing System Jobs
      • Integrating Web Analytics
    • Connecting Communities with Bridges
    • Managing Customizations
      • Simple Phrase Substitution in the UI
      • Adding and Removing Plugins
      • Adding and Removing Widgets
    • Working with Feeds
      • Enabling Feeds
      • Feeds Available
        • Feeds System Wide
        • Feeds Per Space
        • Feeds Per Blog
        • Feeds Per Document
        • Feeds Per Person
    • Configuring a Binary Storage Provider
    • Filtering Web Robots
    • Fine-Tuning with System Properties
      • System Properties Reference
    • Managing the Community
      • Designing Overview Pages and Place Pages
        • Tile Pages Versus Widget Pages
        • Enabling Custom Pages in Places
        • Adding a Custom Page to a Place
        • Designing Activity Pages for Places
          • Assigning a Place Template
          • Creating a New Place Template
          • Saving a Place Template Globally
          • Deactivating a Place Template
          • Managing Tiles and Templates
          • Place Template Reference
            • General Place Templates
            • Corporate Communications Place Templates
            • Customer Service Place Templates
            • Human Resources Place Templates
            • IT Place Templates
            • Marketing Place Templates
            • Products Place Templates
            • Research and Development Templates
            • Sales Place Templates
        • Designing Place Overview Pages
          • Setting Up a Place's Overview Page
          • Updating Places That Have an Overview Page
          • Setting Up Image Navigation
          • Setting Up the Search Widget
          • Setting Up the Ask Widget
          • Setting Up the Answered Questions Widget
          • HTML and Formatted Text Widgets
          • Uploading Static Resources to a Widget
          • Overview Page Customization Permissions
          • Available Widgets Reference
          • Sharing Exchange Calendars in an HTML Text Widget
        • Using Tiles
          • Creating a Custom Tile
          • Place Templates Tile Reference
          • News Page Tile Reference
          • Your View Tile Reference
          • Setting Up the Questions Tiles
          • Creating Content Sets
          • Using Expandable Sections
        • Managing Place Categories
      • Managing Spaces
        • Designing Space Hierarchies
        • Changing the Name of the Root Space
        • Space Creation Options
        • Creating A New Space from the Admin Console
        • Creating A New Space from the User Interface
        • Arranging Spaces
        • Configuring Spaces
          • Setting Space Name, Locale, and Allowed Content Types
          • Setting a Space's Allowed Content Types
          • Configuring Discussions for a Space
          • Setting a Space Approver
          • Setting Up Abuse Reporting
          • Archiving Discussion Threads
          • Exposing Discussions on Another Site
            • Using Community Everywhere
              • Setting Up Community Everywhere
              • Script Generator
              • Usage
          • Fine-Tuning with Extended Properties
        • Managing Content in a Space
          • Managing Discussions
          • Managing Documents
          • Managing Categories
          • Merging Spaces
    • Managing Permissions
      • Default Permissions for Content Items
      • Overview of Permissions by Place
      • Overview of Assigning Permissions
      • Setting Permissions
      • Defining User Groups
      • Creating User Overrides
      • Managing Administrative Permissions
        • About System Administration Permission Levels
        • How Admin Permission Levels Affect Your Access
        • Setting Administrative Permissions for User Groups
      • Managing Space Permissions
        • How a New Space Inherits Permissions
        • Using and Customizing the Default Space
        • Setting Permissions for Spaces
        • Creating User Overrides for Spaces
        • What are Space Permission Levels?
        • Standard Space Permission Levels
        • Custom Permission Levels and User Overrides for Spaces
        • Creating a Custom Space Permission Level
      • Managing Blog Permissions
        • About Global Blog Permission Levels
        • Setting Global Blog Permissions
      • Managing Social Group Permissions
        • About Social Group Permissions
        • Setting Social Group Permissions
        • Setting Up Non-member Content Editing
      • Managing Home Page Permissions
        • About Home Page Permissions
        • Setting Home Page Permissions
    • Managing User Accounts and User Groups
      • Managing User Groups
        • Adding User Groups
        • Managing Group Membership
        • Editing User Group Settings and Properties
      • Managing User Accounts
      • User Account Summary
      • Creating a User Account
      • Deleting and Deactivating a User Account
      • Synchronizing with User Authentication Systems
      • Defining User Relationships
      • Configuring the Org Chart
      • Configuring User Appearance Options and Presence
        • Letting Users Control Their Own Settings
        • Configuring User Profile Templates
        • Selecting Fields for Hover Cards
    • Moderation
      • What Is Moderation?
      • Moderation Best Practices
      • Moderator Roles and Where to Set Them
      • Who Moderates What?
      • What Cannot Be Moderated?
      • Moderation Inheritance in Groups and Spaces
      • Setting Up Content Moderation
      • Reviewing Content Moderation Requests
      • Setting Up User Registration Moderation
      • Setting Up Profile Image Moderation
      • Setting Up User-Uploaded Avatar Moderation
      • Moderation: Frequently Asked Questions
    • Jive Security
      • In-product Security Features
      • Jive and Cookies
      • Security of Cloud-Delivered Services
      • Security Recommendations
  • For Developers
    • Application Architecture
    • Database Schemas
      • Databases: Frequently Asked Questions
    • Developing Jive Apps
      • REST Reference
        • OpenClient Services
        • REST Services
    • Developing Plugins
      • Building Plugins
        • Plugin XML Reference
        • UI Components XML Reference
        • Maven
          • Maven: Start Here
          • How-To: Install Maven
          • settings.xml - For Licensed Customers and Partners
          • Maven: How To Create a New Maven Project
          • Maven: How to Run
          • Maven: How to Debug
          • Maven: How to use with IDEA
          • Maven: How to use with Eclipse
          • Maven Command Line Cheatsheet
          • Jive Maven Archetypes
      • Extensions
        • DWR: Frequently Asked Questions
        • Filter by Content Type
        • Web Services
        • Widgets
          • Building Widgets
          • Widgets: Frequently Asked Questions
      • Technologies and Tools
        • FreeMarker: Frequently Asked Questions
        • Google Soy
        • Spring: Frequently Asked Questions
        • Struts: Frequently Asked Questions
    • Developing Custom Themes
      • Which Kind of Theme Should I Use?
      • Custom Themes Development Process
      • Custom Themes: Best Practices
      • Uploading Your Custom Theme
      • Custom Themes Advanced Topics
        • Creating Custom CSS Classes
        • Customizing UI Page Structure
        • Mapping Custom Themes to the UI
        • Simple Phrase Substition in the UI
        • Advanced Phrase Substitution in the UI
        • FTL Templates and Descriptions
        • FTL Changes
        • SOY Changes
        • Custom Themes: Other Resources
        • Themes: Frequently Asked Questions
      • Using the Theme Resource Kit
        • Contents of the Theme Resource Kit
        • Download the Theme Resource Kit
        • Uploading a Kit-based Theme
  • Documentation PDFs