You'll need to configure your enterprise Box account with the right settings before
you set up the Jive connection.
To set up the Box side for the Jive connection:
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Log in as the Box enterprise administrator.
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In Box, browse to .
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Navigate to the Security tab and select Prevent users from changing their primary email address.
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Navigate to the User Settings tab.
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Under , make sure the Folders owned by managed users can only be collaborated within check box is cleared.
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Save your settings.