You can get basic, system-wide information about the deployment context for Jive from the Admin
Console. It's a good idea to have this information when contacting Jive Support.
Fastpath: Admin Console: System > Management > System Information
- System Info lists fundamental information about the application system,
including the application version, server, operating system, and so on.
- Datasource Info lists information about the database that contains
application data. This includes the DBMS in use, connection information, and
information about transaction support. Click Edit
Connections to edit the number of connections that the
connection provider will make.
- Java System Properties lists properties and values used by the Java
subsystem. This ranges from commonly sought information such as the contents of
the library classpath the application is running with, to the character Java is
using as a path separator.