Integrating Web Analytics

You can connect your community with a third-party web analytics provider to track site navigation and marketing analytics on your Jive site.

Fastpath: Admin Console: System > Settings > Third-Party Analytics

The Third-Party Analytics settings let you use a web analytics tool like Google Analytics or Marketo to monitor what's happening on your Jive site by inserting tracking code in your Jive pages. This code sends information back to the web analytics provider each time a page on your site is accessed. Your analytics results won't be displayed anywhere in Jive: you can view them using your analytics reporting from your analytics provider.

Note: Jive's Analytics offerings don't have any connection to this third-party data collection. They use different metrics, and results are not directly comparable.

To set up reporting, paste your Google or Marketo ID in the appropriate tab and click Save Settings. If you were already using this setting with a previous version, you'll see a tab that allows a more free-form JavaScript implementation. This method is no longer recommended because of security risks. If you need to implement a different third-party tool, please contact Support.