Mapping Users from a Directory Server

If you're provisioning users from a directory server, you can use the User Mapping screen to map selected user fields to be synchronized with your Jive user information.

Fastpath: Admin Console: People > Settings > Directory Server Settings > User Mapping

You can use the User Mapping screen to determine what information LDAP and Jive will share and how they'll keep user information synchronized. You can also use this screen to specify how Jive will identify external users who have access to externally accessible groups, and which users marked in LDAP will be disabled in Jive.

To set up User Mapping:

  1. In the Admin Console, click People > Settings > Directory Server Settings
  2. Make sure you've defined a valid connection to an LDAP directory server in the Server Configuration screen. (If you don't have a working configuration saved, you won't be able to see the rest of the configuration screens.)
  3. Select User Mapping.
  4. Map the user account fields to connect user accounts based on the LDAP fields that will be used to create and enable a Jive account based on the directory listing.
  5. If you plan to enable Externally Accessible Groups and want to identify users based on an LDAP match rather than by inviting them directly from the group, specify a name-value pair using the User Type Field and the External Contributor User Type Value.
  6. If you want to disable Jive user accounts by identifying them in LDAP, specify a name-value pair using the User Disabled Field and User Disabled Field Value settings. You may do this using a field that's predefined for this purpose. For example, Active Directory uses UserAccountControl=514 to mark disabled users: you can specify UserAccountControl as the User Disabled Field and 514 as the User Disabled Value. You can also use any other available name-value pair to disable users based on an attribute. To make this work, you should also select Disable federated user accounts not found in the directory in the User Synchronization tab.
  7. Specify any profile fields you want to synchronize by providing the field information from your directory.
  8. If you want to apply a user filter to narrow down the number of users you will sync, use the User Filter and User RDN fields to apply them. For more information about preparing user filters, go here.