Advanced Monitoring Recommendations

These advanced monitoring recommendations require intermediate experience with monitoring systems.

Consider monitoring the following items using a monitoring tool such as check_MK, Zenoss, Zyrion, IBM/Tivoli, or other monitoring tool(s). Polling intervals should be every five minutes.

CAUTION:

If you are connecting Jive to other resources such as an LDAP server, SSO system, SharePoint, and/or Netapp storage, we strongly recommend setting up monitoring on these external/shared resources. Most importantly, if you have configured Jive to synchronize against an LDAP server, or if you have configured Jive to authenticate against an SSO, we strongly recommend that you configure monitoring and alerting on that external resource so that you can properly troubleshoot login issues. At Jive Software, we see outages related to the LDAP server not being available in our hosted customer environments.

JMX Data Points

Node	Data Type	JMX Object Name	JMX Attribute Name	Data Point
Jive web application(s)	JVM Heap Memory	java.lang:type=Memory	HeapMemoryUsage	max
	JVM Heap Memory	java.lang:type=Memory	HeapMemoryUsage	used
	Voldemort Cache Average Operation Time	voldemort.store.stats.aggregate:type=aggregate-perf	averageOperationTimeInMs	milliseconds
	Voldemort Cache Average Operation Time	voldemort.store.stats.aggregate:type=aggregate-perf	averageOperationTimeInMs	milliseconds
Cache server	JVM Heap Memory	java.lang:type=Memory	HeapMemoryUsage	max
	JVM Heap Memory	java.lang:type=Memory	HeapMemoryUsage	used
Activity Engine	JVM Heap Memory	java.lang:type=Memory	HeapMemoryUsage	max
	JVM Heap Memory	java.lang:type=Memory	HeapMemoryUsage	used

PostgreSQL Data Points

At Jive Software, we collect the PostegreSQL data points for the core application database and the Activity Engine database. You may choose to also collect these data points for the Analytics database; we do not do this at Jive Software.

Query Method	Type	Data Points
poll_postgres.py script	Connections	Total, Active, Idle
This script makes one query to the database. The query returns all of the following data points at once.	Locks	Total, Granted, Waiting, Exclusive, Access Exclusive
	Latencies	Connection latency, SELECT Query latency
	Tuple Rates	Returned, Fetched, Inserted, Updated, Deleted