Setting Up Content Moderation

There are three steps to enabling content moderation in a place: selecting the place to be moderated, selecting the content types to be moderated in the place, and assigning the moderator(s) for the place.

CAUTION:

You cannot moderate content created in private groups, secret groups, or content that has visibility limited to the author (Hidden) or to specific users.

CAUTION:

Make sure you understand how moderation inheritance works before you enable moderation in a place.

Setting Up Moderation in the System Container and All Groups

When you enable moderation in the system container, you are enabling moderation there and in all groups (because they are contained by the system space and inherit its moderation settings). Moderation requests submitted in the system container or any group will be sent to the Global Moderator, if there is one, and if not, to the Full Access user(s).

To set up moderation in the system container and all groups:

In the Admin Console, go to Spaces > Settings > Moderation Settings.
Click Change space and select the top-level system container space (typically called "Jive" or "Default").
Select the content type(s) you want to moderate, for example, announcements, polls, documents, blog posts, and so on. You can choose one, several, or all. All content types will be moderated by the user(s) you will designate. In other words, you can't have Joey moderate documents in the place and Dee Dee moderate blog posts in the place.
Click Save changes.
Now go to Permissions > Space Permissions, and select the same place for which you just enabled moderation.
Click Create a user override, select the user(s) you want to be moderator(s), and then click Set exception. Select User can manage space > Moderate. You could also set a whole group as the moderators by clicking Add group, selecting the group, setting the permission level to Moderate, and then Add Group.

Setting Up Moderation in a Space or Sub-space

When you enable moderation in a space or sub-space, you are enabling moderation in only that space or sub-space and its projects (because projects inherit the moderation settings of their container space or sub-space). Moderation requests submitted in the space will first be sent to the Space Moderator, if there is one, and if not, to the Global Moderator. If there is no Global Moderator assigned, the moderation request will go to the Full Access user(s).

To set up moderation in a space or sub-space (and its projects):

In the Admin Console, go to Spaces > Settings > Moderation Settings.
Click Change space and select the Space you want to moderate.
Select the content type(s) you want to moderate, for example, announcements, polls, documents, blog posts, and so on. You can choose one, several, or all. All content types will be moderated by the user(s) you will designate. In other words, you can't have Joey moderate documents in the Space and Dee Dee moderate blog posts in the Space.
Click Save changes.
Go to Permissions > Space Permissions, and select the same space for which you just enabled moderation.
Click Create a user override, select the user(s) you want to be moderator(s), and then click Set exception. Select User can manage space > Moderate. You could also set a whole group as the moderators by clicking Add group, selecting the group, setting the permission level to Moderate, and then Add Group.