Understanding Records Retention

The Records Retention plugin is an effective tool to track activity in your Jive community. Before using it, be sure you understand what it captures and where it sends this captured information.

What is it?

The Records Retention plugin records who does what, and when they do it, in your Jive community. It captures snapshots of the activity within a community.

Why would I use it?

This plugin is a useful tool to help an organization that needs to meet legal requirements, particularly in a regulated industry. It can also be used to track activity in a community.

What does it capture?

The Records Retention plugin captures the following events for each content type and space type:

  • Document: Create, Edit, Rate, Like, Bookmark, Comment, Edit Comment, Like Comment, Share, Delete, Add Recipients
  • File: Create, Edit, Rate, Like, Bookmark, Comment, Edit Comment, Like Comment, Share, Delete, Add Recipients
  • Discussion: Create, Edit, Reply, Rate, Like, Bookmark, Share, Delete, Unmark Question, Add Recipients
  • Poll: Create, Edit, Rate, Like, Bookmark, Comment, Edit Comment, Like Comment, Vote, Share, Delete
  • Status Update: Create, Like, Bookmark, Comment, Edit Comment, Like Comment, Repost, Share, Delete
  • Blog: Create, Edit
  • Blog Post: Create, Edit, Like, Drafts, Bookmark, Comment, Edit Comment, Like Comment, Share, Delete
  • Bookmark (external): Create, Edit, Like, Comment, Edit Comment, Like Comment, Bookmark, Share, Delete
  • Idea: Create, Edit, Rate, Comment, Edit Comment, Like Comment, Bookmark, Share, Delete, Move
  • Direct Message: Create, Reply, Add Recipients
  • Announcement: Create, Edit Share: Create, Add Recipients
  • Project: Create, Edit
  • Space: Create, Edit, Invite

Where does it send this captured information?

There are currently three ways to configure the Records Retention plugin:

  • Email (SMTP): The SMTP format converts each event into an email message and delivers it to the configured inbox(es).
  • XML: The XML format puts XML files into the Jive server's binstore.
  • Actiance (REST): The REST format sends each event to an instance of Actiance Vantage using RESTful communication.