Setting Up an Entry Page for External Users

The Login Entry Page settings determine the initial login page wording if your community uses SAML SSO and also has externally accessible groups enabled.

Fastpath: Admin Console: People > Settings > Single Sign On > Login Entry Page

If you use SAML SSO for authentication, and you've also enabled external users (users outside your internal network) to be invited to groups, you can use the Login Entry Page settings to customize how both community users and external users experience the login page. You can use the default wording provided, or edit the wording in all the supported languages. When users access the login page, their browser settings will determine which language they see.

To configure the login entry page:

  1. Make sure SAML SSO is configured in your community.
  2. Enable external groups. You should now be able to see the Login Entry Page dialog under People > Settings > Single Sign On.
  3. Select the language you want to edit and change the text to how you'd like it to appear on the initial login page. This is the page users will see the first time they navigate to the site directly, as opposed to clicking through from an invitation. You'll probably want to change the text for all the languages your users typically use when accessing your site. You can change the page title and the field labels as well as the explanatory text. (Community user instructions and external user instructions are both displayed at the same time, in different regions of the page. You can see what this looks like, and preview any changes you make, using the Preview Pre-login Page button.) Keep in mind when you design your text that your regular community users will typically be logged in automatically using SSO, while external users will need to provide user name and password to access the site.
  4. Click Save. If you want to revert to the original text at any time, you can click Reset to Defaults.