Setting an Authentication Method

You can set the authentication method for Jive for Outlook users by going to System > Settings > Jive for Outlook > Advanced.

You can set the authentication method used for Jive for Outlook in the Advanced tab. For information about choosing an authentication method, see Choosing an Authentication Method. The default setting, and the recommended authentication method for most users, is OAuth.

Note: You can also use Remote Client Customization to set the authentication method. However, this method is not recommended unless you have a problem using the non-registry method. If you do need to use Remote Client Customization, make sure the settings match what you have set elsewhere.

To set your authentication method:

Go to System > Settings > Extended APIs > Desktop Applications.
Under Authentication Method, choose the authentication method you want to use.
Click Update.
If you chose OAuth as your authentication method, then Enable OAuth.

Enabling OAuth

You can choose OAuth as your authentication method for Jive for Outlook.

OAuth provides a process for client users to authorize third-party access to their server resources without sharing their credentials (typically, a username and password pair), using user-agent redirections.

To enable OAuth, configure the following settings in your company's proxy and firewall:

Allow #JIVESERVER#/api/oauth2/* calls without any authentication headers.
Accept the oauth2 authorization header as a valid and authenticated call to the server. For example, Authorization: oauth2 xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
If you want to enable auto-updates, allow outgoing network access through the firewall to files.jivesoftware.com.