Getting Ready to Integrate

When you're getting ready to integrate SharePoint and Jive, planning ahead for the following steps will help the integration go smoothly.

• You need to create a service account that has rights to all the site collections you plan to use in connection with Jive. You'll use this account to create the connection to Jive.
• When you set up a connection between Jive and SharePoint, you'll need to identify a "parent" site--your newly created Jive sites will all reside inside this site on SharePoint. This site can be called "jive" or any other name. It must be created by an administrator before you set up the connection.
• The user who installs the SharePoint-Side plugin should be a Site Collection Administrator.
• Make sure SharePoint documents show up in the Jive Remote Documents tab. To do this, enable support for multiple content types and select Document as the Content Type for your Document Library. For more on how to do this, see the article for SharePoint 2010 or SharePoint 2013.