Reindexing user search

Search index is rebuilt automatically in the background, but you can manually reindex user search if necessary. We don't recommend reindexing manually unless you have a specific search index problem you need to fix.

Fastpath: Admin Console: System > Settings > Search > User Search > Index Tasks

You should only manually rebuild only if you really have to.

Warning: Before you rebuild the community index, consider performance and the needs of your site users. We recommend that you do not reindex search manually during peak usage hours, for example, or during a site-wide campaign or an event that results in high usage.

You can rebuild user search index for the entire community or the users added after the last index rebuild.

  • To rebuild the search index in the event of a search problem:
    1. In the Admin Console, go to System > Settings > Search > User Search > Index Tasks.
    2. Click Rebuild Index.
      You should not rebuild the search index during high usage hours.
  • To rebuild the search index for new users:
    1. In the Admin Console, go to System > Settings > Search.
    2. On the User Search > Index Tasks tab, click Update Index.