Setting up Ask Me Anything tiles

Ask Me Anything tiles are designed to work in places dedicated to AMA sessions. Here you can find details on settings up a place with a tile for such sessions.

Adding Ask Me Anything tile

Generally, Ask Me Anything tiles are added in spaces dedicated to AMA sessions.

To add the tile to the page:

  1. Go to the place that should be dedicated to hosting AMA sessions or create a new one.
  2. Open the relevant Activity or Custom page and edit it.
  3. Click Add a tile.
  4. Under Categories, select External Add-ons, then select Jive Extensions Pack - Ask Me Anything Tile under Tiles.

    Ask Me Anything tile in the tile selection

The tile is added to the page and you need to configure it. You can configure the tile anew or, if you already have similar tiles, copy the settings from another tile.


Ask Me Anything tile: Configuration menu

Configuring General Settings

To set up general tile settings:

  1. Select Gear Icon > General settings.
  2. Configure the general settings. For the detailed instructions, see General Settings of JEP tiles.
  3. Click Save Tile Settings.

Configuring Ask Me Anything Settings

To configure settings specific to Ask Me Anything tiles:

  1. Click the gear icon > Ask Me Anything Settings.
  2. Specify the following details:

    Tile-specific settings of Ask Me Anything tiles
    Option Description
    Host The name of the user – the Ask Me Anything Host – to whom the questions can be raised. Responses from only this user will be shown in the tile.
    Attention: The Hosts must have at least Moderation permissions in the place where the answers are published for their answers to be marked as correct.
    Session Name The name of the configured session.

    The tile supports configuring multiple sessions in advance, each session managed by the same or different Hosts. But only one session can be run at the same time.

    Target Place The place to which questions are published.

    The tile supports publishing to different places to help manage questions after the sessions.

    Tile Height The height of the tile. It should be set suitably for optimizing the tile visual appearance on the interface. The minimum tile height is 740.
    Additional Tags Custom tag (or a list of comma-separated tags) that will be added to the questions posted in this session automatically. This may be useful for filtering based on tags.
    Mark Host reply as correct answer When selected, the reply of the Host is marked as Correct Answer and displayed on top of all the comments in the relevant thread. Additionally, this ensures that all questions are automatically marked as answered when the Host replies.
    Attention: The Hosts must have at least Moderation permissions in the place where the answers are published for their answers to be marked as correct.
    Enable auto refresh When selected, the tile content (that is, the stream of questions and answers) refreshes itself. Otherwise, users will need to press the Refresh button to update the list.
  3. Click Continue.
  4. Verify the Ask Me Anything settings to ensure that the configurations are completed successfully.
  5. Click Save Tile Settings.
  6. Click Save to save the page.

Ask Me Anything tile is configured successfully.