Install the Salesforce Question-to-Case package to Salesforce org.
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Log on to Salesforce.com and in the new tab, paste the Salesforce package
link:
Salesforce Managed package link:
https://login.salesforce.com/packaging/installPackage.apexp?p0=04t28000000PJxX
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Select Install for Admins Only and click
Install.
You can install other packages depending on your business needs.
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Select the option Yes, grant access to these third-party web
sites and click Continue.