Installing the JAR File

Getting set up includes downloading the plugin and installing it from the Plugins page of the Admin Console.

The Community Manager Reports JAR file can be downloaded from the Jive Software web site. Note that after you add the Community Manager Reports JAR, you'll need to restart Jive in order for the report feature to become available.

Note: This is a free plugin for Jive and does not require a license.

Once you download the plugin JAR file, install it using the following steps:

In the Admin Console, go to System > Plugins > Add Plugin.
Under Install a new plugin, click Browse to select and open the plugin JAR you downloaded
Click Upload to add it to the community.
Restart the application as root: /etc/init.d/jive-application restart.

After you've installed the Community Manager Reports JAR file and the ETL process has run, you can begin using the reports. For more on using Community Manager Reports, see Using Community Manager Reports.