Best Practices
Best practices capture the most favorable way to perform specific tasks.
Installing the JAR File
Getting set up includes downloading the plugin and installing it from the Plugins page of the Admin Console.
Configuring Community Manager Reports
Community Manager Reports requires that you configure and enable the database, and then enable the Analytics events before Jive can produce reports.
Enabling User Search
User search enables searching user profiles. This works by periodically creating or updating an index of content, then searching against the index.
Running the ETL
Running the extract, transform and load (ETL) process pulls data from Jive and stores it in the Analytics database.