Setting up Your Firewall for Video

When you set up your environment for using Jive Video, you need to make sure your firewall is equipped to pass the video stream and other related assets through it. The following IP address ranges and inbound ports are required to allow the Video service to communicate through your firewall for publishing notifications and playback authentication. You should enable inbound traffic from these addresses on ports 80 and 443.

Videos are streamed using Real Time Messaging Protocol (RTMP), which runs on port 1935. If port 1935 is unavailable, video uses Real Time Messaging Protocol Tunnel (RTMPT), which runs on port 80. Make sure these ports are available for the application to use. For more about this, see Setting up Your Firewall for Twistage CDNs.

If your firewall also limits outbound traffic, please see the table in the Jive Community Video FAQ here, which provides a detailed list of regional IP ranges.