Antivirus feature

The antivirus feature helps make your community more secure. With the antivirus feature enabled when a user tries to upload an external file to the community (for example, a Microsoft Word document or an Adobe PDF), the file is scanned for a virus before being posted. If a virus is found, the file will not be posted in the community.

The antivirus feature is powered by ClamAV (http://www.clamav.net/). Jive polls the ClamAV database every thirty minutes for virus updates.

You can enable the antivirus feature themselves.

Enabling antivirus feature

To enable the antivirus feature:

  • In the Admin Console, go to System > Settings > Antivirus, and select Enable.
  • Click Save, and then refresh the browser page to populate the Virus Scanner URI field from Tenancy Services.
  • Under Notify Author, select Yes if you want the application to send the author an Inbox and email notification when a file is rejected. You can also designate an administrative group of users to receive a notification.
  • Under Scan Timeout, set the timeout in milliseconds for the antivirus scanner to complete a scan. The default is 300,000 milliseconds.
  • Click Save.