Changing community URL

If your Jive community is deployed on-premise (and not hosted by Jive Software), you can change the community URL, which is the web address of your community.

Fastpath: Admin Console: System > Management > System Properties

If you want to change the URL of the application, first you change the URL itself, and then update the related settings with the new URL. If you're a hosted customer, you can contact Support instead.

If you want to know how to change the root context of your community, see Changing root context (optional).

Changing application URL

To change the application URL:

  1. In the Admin Console, go to System > Management > System Properties.
  2. Browse to the jiveURL property, click Edit and specify the new URL in the Property Value box.
  3. Click Save Property.

Updating components with new URL

Next, update the following components with the new URL.

CAUTION:
If you change the jiveURL system property from https to http temporarily for the purpose of doing an upgrade, you need to also change the value of the system property jive.auth.forceSecure to false. This system property causes a redirect of all incoming requests to https.
Note: This list may not include all relevant considerations for your specific deployment configuration.
Component How to update with the new jiveURL
Web application nodes As the jive user, set the following:
  • jive set webapp.http_proxy_name <newdomainname>
  • jive set webapp.http_proxy_port 443
  • jive set webapp.http_proxy_scheme https
SSO
  1. Update the base metadata URL by going to Admin Console: People > Settings > Single Sign-On > SAML > Advanced, or by editing the system property saml.baseURL (Admin Console: System > Management > System Properties).
  2. Update the Location attribute in the metadata itself.
  3. Restart the server.
Mobile We strongly recommend that your Mobile Gateway Access URL matches the jiveURL (this is not required, however). If you change the jiveURL, update the Gateway Access URL to reflect the change (Admin Console: Mobile > Native Apps > Gateway Access URL).
SSL/Tomcat Update the new URL in the server.xml file for the Tomcat connector.
Apache Ensure that any redirects you have configured previously are reconfigured to point to the new URL.
Jive for Office and Outlook plugins Ensure that the account configured in the Jive for Office and Outlook plugins contains the new URL (even if the change was due to adding SSL support).
Emoticons Update the URL setting for the emoticon post-processing filter (Admin Console: Spaces > Settings > Filters and Macros > Emoticon Filter > Settings).