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Jive and high-availability
Failover behavior of HA servers

Failover behavior of HA servers

This section describes the expected failover and data recovery process for each component in a high-availability Jive configuration.

System failover
If a failover occurs, the length of an outage depends on several factors.
Failover and data recovery in caches
If or when a cache server becomes unavailable, the web application nodes continue indefinitely to attempt to communicate with the cache server until it is brought back online.
Failover and data recovery in Activity Engine
Here you can find an overview of how the Activity Engine handles activity ingress, egress, and failures.
Failover and data recovery in Document Conversion Service
If your Document Conversion server fails, you only lose the ability to convert new documents, you do not lose all the previously converted documents.
Failover and data recovery in Storage
Any Jive deployment beyond a simple pilot or proof-of-concept must use file system storage, where each web application node reads and writes from a shared disk system via NFS.
Failover and data recovery in Core database
Here you can find how you can prepare for disaster recovery with the Jive Core database.
Failover and data recovery in Analytics database
The Analytics database connection string, user name, and password are stored in a table in the Core Application database in an encrypted format. In the event of a failure, you want to be sure the web app nodes are calling the correct Analytics database server.
Failover and data recovery in Search Service
In the case of a failure, your ingress replicators or search service nodes may be unreachable. This topic describes what happens during an outage.

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