Reindexing user search

You can manually reindex user search, but it may take a long time and can slow performance. We don't recommend reindexing manually unless you have a specific search index problem you need to fix.

Fastpath: Admin Console: System > Settings > Search, then User Search > Index Tasks

Rebuilding an index manually can be very time-consuming. You should only manually rebuild if you really have to, for example, if you add or remove a synonym or the search index becomes corrupted. Initiate a user index rebuild to add new user information to the index without rebuilding the index.

Warning: Before you rebuild the community index, consider performance and the needs of your site users. We recommend that you do not reindex search manually during peak usage hours, for example, or during a site-wide campaign or an event that results in high usage.

You can rebuild the user search index for the entire community or the users added after the last index rebuild.

  • To rebuild the search index in the event of a search problem:
    1. In the Admin Console, go to System > Settings > Search, then open the User Search > Index Tasks.
    2. Click Rebuild Index.
      You should not rebuild the search index during high usage hours.
  • To rebuild the search index for new users:
    1. In the Admin Console, go to System > Settings > Search, then open the User Search > Index Tasks.
    2. Click Update Index.