Using service diagnostics

Some add-on services use diagnostics, or a health check, that show the network status and provide other system messages. You can use the Service diagnostics to check on the network connection status of an add-on, as well as any messaging from the resources connected to that add-on.

Fastpath: User interface: Your avatar > Add-ons
Note: Not all add-ons include service diagnostics.

To check your add-on:

  1. In the user interface, click on your avatar in the upper right corner, and then click Add-ons.
  2. On the Add-ons tab, select All Add-ons > Installed.
  3. Click the gear icon next to the add-on that you want to check for updates, and then click Run Service Diagnostics, if available.
    Note: Some add-ons do not include diagnostics.
  4. Check the diagnostics to see if there are any communication issues with the add-on.
  5. Click Close at the bottom of the dialog.