Configuring Terms and Conditions agreement

If you need to have your users to agree with usage Terms and Conditions before they access your community, you can configure the system to display such agreement to users.

Fastpath: Admin Console: People > Settings > Terms and Conditions

If you have SSO enabled, users are prompted to accept the terms and conditions only when they log into the community for the first time. Without SSO enabled, users are prompted to accept the terms and conditions when they register for access to the community.

As a source of the agreement text, Jive can use either the text you enter in the text editor on the settings page or a particular external URL.

Note: Due to Microsoft security issues in the Internet Explorer browser, the Terms and Conditions are not displayed correctly if they are not stored on the same server as the Jive app when the Jive app is set up to use HTTPS. Therefore, we strongly recommend that you store the Terms and Conditions agreement within the Jive app or on the same server as the Jive app. If this is not possible, you could prevent this error by adding the Terms and Conditions URL to the list of IE's trusted sites or set IE to allow iframes to load remote sites.

To enable and configure displaying the Terms and Conditions agreement:

  1. In the Admin Console, go to People > Settings > Terms and Conditions.
  2. Specify the source of the agreement text. Do one of the following:
    • To use the internal text editor, select Internal, from the editor below next to Terms & Conditions source to be used, and then enter the agreement text in the editor box below.

      Note that you can format the text.

    • To use an external source, select External, from the URL below next to Terms & Conditions source to be used, and then enter the URL in the External Terms & Conditions URL box.
  3. Click Save Settings when you're finished configuring on this page.
The Terms and Conditions agreement is displayed to users under the conditions you specified.