Configuring video preferences

If you have the Video extension enabled, your community supports the ability to embed videos from other sites, such as YouTube or Vimeo. If you also have the Video Upload feature enabled, your community allows its members to record and upload videos.

Fastpath: Advanced Admin Console > Video > Preferences
Important: Jive is migrating from the Perceptive Media provider to the Jive video provider. Options and configuration relevant only for the Perceptive Media provider are marked with (Perceptive). They will be removed once the migration is finished.

To configure video in your community:

  1. Go to the configuration page: Advanced Admin Console > Video > Preferences.
  2. If required, configure the settings for the video extension under Perceptive Video Preferences(Perceptive):
    Allow webcam
    Select if you want users to be able to use their computer's webcam to record video for uploading.
    Auto-Play
    Select to automatically play videos when a user navigates to a video object (a standalone video file).
    Auto-Play Embedded
    Select to automatically play videos when a user navigates to content, comments, or replies containing an embedded video.
    Allow video download
    Select to allow users to download video objects (standalone video files). For more information on video downloads, see Downloading videos in the Cloud User Help.
  3. Configure the following settings for the video player under Video Player Settings:
    Enable captions
    Select to turn on caption / transcription generation when video files are uploaded to the community.

    If this setting is disabled, captions / transcriptions are not generated for the uploaded videos and the existing captions / transcriptions are not displayed. If the setting is enabled again, captions / transcriptions will be generated only for the newly uploaded videos; captions / transcriptions won't be generated for the existing videos.

    Note: Captions / transcriptions settings are further defined under Content Creation Caption Validation Settings.
    Enable download links
    Select to display download links for videos. When enabled, users can download standalone uploaded videos and captions / transcriptions (both uploaded and generated).
    Enable auto-play
    Select to enable auto-playing videos when a video file or a content item with video embedded is opened.
    Enable transcriptions
    Select to add the Auto Caption / Transcription option to the video player UI. If you enable transcriptions, do not miss the transcription configuration in Step 5.
  4. Define the settings for uploading videos under Content Creation Video Validation Settings:
    Maximum Video File Size (in MB)
    Specify the maximum allowed file size for video uploads, in MB. It must be less than 2 GB per uploaded file.
    Maximum Video Length (in minutes)
    Specify the maximum allowed duration of video uploads, in minutes. It must be less than 4 hours per uploaded file.
  5. Configure transcriptions for the Jive Video provider:
    Enable transcriptions under Video Player Settings
    Select to turn on transcription generation when video files are uploaded to the community. On the video player UI, enabling this option (a) adds Auto Caption / Transcription when uploading videos and (b) transcriptions when viewing videos.

    If this setting is disabled, transcriptions are not generated for the uploaded videos and the existing transcriptions are not displayed. If the setting is enabled again, transcriptions will be generated only for the newly uploaded videos; transcriptions won't be generated for the existing videos.

    Languages supported for Automatic transcriptions (comma separated) under Content Creation Caption Validation Settings
    Specify the list of languages in which speech must be recognized and transcribed into text. The list must contain language codes separated by commas without white spaces – for example, en-US,de-DE.
    Note:

    Jive uses Amazon Transcribe for speech recognition and supports all available languages. For the supported languages and language codes, refer to What Is Amazon Transcribe? on the AWS portal.

    Note that speech is transcribed only for the listed languages. So, all videos uploaded while a particular set is active will have transcriptions generated only for the listed languages. If more languages are added to the list, the older videos would not contain transcripts to the added languages. If some languages are removed from the list, the transcripts are not deleted but will not be displayed on the interface.

    Attention: If the list of languages is empty, transcriptions will not be generated even if the Enable transcriptions option is enabled.
  6. Configure translations for the Jive Video provider under Content Creation Caption Validation Settings:
    Enable auto translations
    Select to enable caption / transcription translation when video files are uploaded to the community.

    If this setting is disabled, translations are not generated for the uploaded videos and the existing translations are not displayed. If the setting is enabled again, translations will be generated only for the newly uploaded videos; translations won't be generated for the existing videos.

    Languages supported for Manual and Automatic Translations (comma separated)
    Specify the list of languages in which captions / transcriptions must be enabled for the community. The list must contain language codes separated by commas without white spaces – for example, en,ro,fr.
    Note:

    Jive uses Amazon Translate for translating transcripts and supports all available languages. For the supported languages and language codes, refer to Supported Languages and Language Codes on the AWS portal.

    Transcriptions are automatically translated only to the listed languages. So, all videos uploaded while a particular set is active will have translations generated only for the listed languages. If more languages are added to the list, the older videos would not contain transcript translations to the added languages. If some languages are removed from the list, the translations are not deleted but will not be displayed on the interface.

    Important: This capability is limited. By default, only two languages can be added on top of your community's default locale. For example, on a community with the en locale and default setting, you may add here en,fr,de or fr,de and won't be able to add fr,de,es. For more information about possible updates, contact your account executive.
    Attention: If the list of languages is empty, translations will not be generated even if the Enable auto translations option is enabled.

    The resulting translations depend on the user's choice:

    • If a user selects Auto Caption / Transcription, Jive generates all caption / transcription files for all languages in Languages Supported for Manual and Automatic Translations.
    • If a user selects Upload Caption / Translation File and uploads one or more custom caption / transcription files, Jive generates files for all languages other languages specified in Languages Supported for Manual and Automatic Translations.
  7. Configure captions under Content Creation Caption Validation Settings:
    Maximum Caption File Size, (in MB)
    Specify the maximum allowed caption / transcription file size of video uploads, in MB. It must be less than 10 MB per uploaded file.
  8. Configure thumbnail settings under Content Creation Thumbnails Validation Settings:
    Maximum Thumbnail File Size (in MB)
    Specify the maximum thumbnail image size, in MB. It must be less than 2 MB.
    Minimum Thumbnail Width (in pixels)
    Specify the minimum width for thumbnail images, in pixels. It should be more than 640 pixels.
  9. Configure other settings for videos under Content Creation General Settings:
    Upload Session Expiration (in seconds)
    Specify the lifetime for a security cookie, in seconds. The default value is 3600 seconds.