System requirements
Make sure the following requirements are met before using Jive on your mobile device.
General requirements
- For a list of core versions and compatible mobile module versions, see Jive Mobile Compatibility Matrix on Worx.
Jive Mobile for iOS and Jive Mobile for Android add-ons
To use the Mobile implementations with the iOS or Android apps, you need the Jive Mobile add-ons for these apps. These add-ons should already be installed by default for all Hosted and Cloud sites with a Mobile license, and Connections to Add-On Services should be set to Allowed in the Admin Console.
Supported mobile devices and browsers
| Mobile Product | Apple iOS | Android | BlackBerry |
|---|---|---|---|
| Mobile 3: Jive 3.0+ iOS App * | iPhone and iPad: iOS 7 and 8 | – | – |
| Mobile 3: Jive 3.0+ Android App ** | – | Android 4.0.3+ | – |
* The native iOS app requires Jive version 6.0.3 or higher, or Jive Cloud. This app is available only for registered community users. Guest users cannot access the community from the app.
** The native Android app requires Jive version 7.0.1 or higher, or Jive Cloud. This app is available only for registered community users. Guest users cannot access the community from the app.