How reports count group status updates
Community Manager Reports does not fully support the new Group Status Update feature at this time. Certain reports incorporate content items from group status updates.
The following list explains the behavior of content items for group status updates.
- User Adoption
- Users can increase their active and participating points by liking group status updates. However, viewing, responding, or creating group status updates do not affect a user's active, participate, or contribute counts.
- User Leaderboard
- A user receives points every time they create, comment, or like group status updates.
- Content
- The Content Creation report includes group status updates in its Status Update content items for the Global Dashboard. However, this report does not count group status updates in Total Content points for Group and Space dashboards.
- Content Leaderboard
- The Content Leaderboard chart shows group status updates when created by standard access users. However, the chart does not count views and sets views to zero, so group status updates will always rank low on the leaderboard.
- Daily Activity
- Likes in the Daily Activity report includes those for group status updates. However, views, responses, or creates in this report do not include those for group status updates.