User Adoption

The User Adoption chart shows the extent of user engagement with the community over time.

Fastpath: Your Place > Reports > User Adoption

The following list defines the important terms you see on the User Adoption graph. Categories are subsets of each other. For example, all Contributing Users are automatically Participating, and all Participating users are also Active users.

Active
Users who have viewed at least one document, discussion, blog post, status update, poll, video, idea, group overview page, space overview page, or project overview page during the last 30 days.
Participating
Users who have commented on, replied to, liked, rated, voted, edited, or created at least one document, discussion, blog post, status update, poll, video, idea, group, space, or project during the last 30 days. It also counts any users who have joined a group within this period.
Contributing
Users who have created at least one document, discussion, blog post, status update, poll, video, idea, group, space, or project in the previous 30 days. A user needs to actually create something and not just respond to existing content to be considered a contributing user. For example, a user can start a discussion, ask a question, or post a document in order to be considered a contributing user.
Tip:
  • You can hover over the lines in the graph to see actual counts for specific points in time.
  • User counts in the on-screen report include external contributors. To narrow the report down to only standard-access users or external contributors, select Add Filter > Filter by user type and pick the user type you want to see in the report.
  • The CSV download of the User Adoption report includes external contributors. You can narrow down the report by using filters.

CSV details

The CSV download provides two reports.

  • The Chart Results CSV shows the data of the User Adoption report: how many users have been active, participated, or contributed in the date range you select.
  • The User Results CSV lists of the User Leaderboard report: who has been active, participated or contributed in the community as of the report date.