Unpairing user device for a user

When two-factor authentication is enabled, a community administrator can unpair a device used for authentication for a user.

1. In the Admin Console, go to People > Management > User Search.
2. To narrow the list of users, type part of the username under Search and then click Search next to the box.
   You can use the filtering options under Search for more accurate searches.
3. In the list of users, click on the username of the user whose user account you want to edit.
   This opens the User Summary page with the detailed user account information. The status of the pairing is listed next to Two-Factor Authentication Device Paired, with the date of pairing (if any).
4. Next to Two-Factor Authentication Device Paired, click Unpair device and confirm the decision.