Managing connections to Jive communities

You can connect to more than one Jive communities by using the Accounts settings.

Typically, after you download and install the Jive for Outlook client from your community, your connection will be auto-configured, as described in Connecting to your community.

However, you can use the Accounts setting to connect to another community for which you have a valid login, provided it has the server component of Jive for Outlook installed and running. If you receive an error message indicating it isn't, you can ask your community manager to install it.

Note: You can connect to each Jive community by using only one account.

For each account you've added to Jive for Outlook, you can edit account settings, enable or disable the connection. You can also disconnect the account from Jive for Outlook.

To create and manage account connections:

  1. Click Accounts on the Jive toolbar.

    This opens the Manage Accounts dialog box.

  2. Click Add Account > Jive to add a new community connection.
  3. If you need to edit your credentials or use a different account, select the account and click Gear icon > Edit and re-enter the credentials.
  4. If you need to temporarily disable connection to an account, select the account and click Gear icon > Disable.
    To enable the account again, click Gear icon > Enable on the account.
  5. If you need to remove an account, select the account and click Gear icon > Remove.
  6. To change the default Jive account used to connect (when you're connected to multiple Jive communities), select a non-default account and click Gear icon > Set as default.