Setting up authentication method

You can set the authentication method for Jive for Outlook users in the Admin Console.

Fastpath: Admin Console: System > Settings > Jive for Outlook, then the Advanced tab

You can set the authentication method used for Jive for Outlook in the Advanced tab. For information about available authentication methods, see Authentication methods overview. The default setting and the recommended authentication method for most users is OAuth.

You can also use remote client customization to set the authentication method. However, this method is not recommended unless you have a problem using the non-registry method. If you do need to use remote client customization, make sure the settings match what you have set elsewhere. For more information, see Remote client customization.

To set your default authentication method:

  1. In the Admin Console, go to System > Settings > Extended APIs, then open the Desktop Applications tab.
  2. Under Authentication Method, choose the authentication method you want to use.
  3. Click Update.
  4. If you chose OAuth as your authentication method, then enable OAuth, as described in Enabling OAuth.
  5. Restart your Jive server.
    The changes will affect your server, and your client users will be prompted to reauthenticate the next time they interact with Jive for Outlook.

If required, you can set up an override for the authentication method. For more information, see Setting SSO connection behavior for Jive for Outlook.