Enabling Support Center

If you see Support in the main navigation menu of your community, then you have the Support Center enabled. Otherwise, you need to enable it.

Fastpath:
  • Admin Console > Content > Support Center
  • Advanced Admin Console > System > Settings > Support Center

To enable the Support Center:

  1. Go to the configuration page:
    • Admin Console > Content > Support Center
    • Advanced Admin Console > System > Settings > Support Center
  2. Select Enabled.
  3. Click Save.

This enables the Support Center in your community. Now you need to enable custom links and add the Support Center button to the main navigation menu. For more information,see Adding Support link.