Setting up IP restrictions

IP restrictions can be set up for the Jive site or the Admin Console.

Fastpath: Jive Cloud Admin > IP Restrictions

To set up IP restrictions:

  1. Log into Jive Cloud Admin.
  2. If you have more than one site, select the installation you want to update from the Choose an Installation menu.
  3. Click IP Restrictions.
  4. Under Global IP Restrictions settings, select the Enable JCX Management of restrictions check box, and then select Traffic with the client IP saved in the True-Client-IP header.
    This allows Support to access and update the restrictions if required.
  5. To set restrictions for the entire site, under IP restrictions for: /, do the following:
    1. Select the Enable these IP restrictions check box.
    2. Under Rule Type, select Whitelist these entries, deny all others if you want to allow access or select Blacklist these entries, allow all others if you want to prohibit access for the IPs in the list.
    3. Configure a whitelist or blacklist as follows:
    • To add a single IP address, click Add entry and then enter an IP in the box.
    • To add multiple IPs, copy the IP list into the Bulk entry of restrictions box.
    • To remove a single entry, click Remove next to the IP you want to remove.
    • To clear the list, click Remove all entries.
  6. If you do not need restrictions for the Jive site, clear the Enable these IP restrictions check box.
  7. To set restrictions for accessing the Admin Console, under IP restrictions for: /admin, do the following:
    1. Select the Enable these IP restrictions check box.
    2. Under Rule Type, select Whitelist these entries, deny all others if you want to allow access or select Blacklist these entries, allow all others if you want to prohibit access for the IPs in the list.
    3. Configure a whitelist or blacklist as follows:
    • To add a single IP address, click Add entry and then enter an IP in the box.
    • To add multiple IPs, copy the IP list into the Bulk entry of restrictions box.
    • To remove a single entry, click Remove next to the IP you want to remove.
    • To clear the list, click Remove all entries.
  8. If you do not need restrictions for accessing the Admin Console, clear the Enable these IP restrictions check box.
  9. Click Save.