Understanding reports

You can check out the Jive Cloud Admin reports to see page views by day or hour.

Fastpath: Jive Cloud Admin > Reports

To access reports:

  1. Log in to Jive Cloud Admin.
  2. If you have more than one site, select the installation you want to update from the Choose an Installation menu.
  3. Click Reports.

Jive Cloud Admin provides reports that help you better understand community usage. You can view the reports for the last week or month.

You should select one of the available chart types to view the graph:

Total views
Shows the total number of views within the specified period.
Users vs API vs Bot views
Shows the number of views by category: users, API requests, and bot views.
Mobile vs Non-Mobile views
Shows the number of views split by device:
  • Non-mobile views: Views from desktop browsers.
  • Mobile Gateway views: Views from mobile application, that is Jive Daily: Intranet on the go.
  • Mobile Browser views: Views from browsers on mobile devices.
Mobile views: Browser by platform
Shows the number of views from mobile devices split by platform: iPhone, Android, Blackberry, Windows.