Jive for Office Jive Cloud Community Manager Guide

Home
Jive for Office
Administering Jive for Office
Using Jive for Office

Home
Administering Jive for Office
Troubleshooting Jive for Office

Troubleshooting Jive for Office

Here you can find typical activities for troubleshooting Jive for Office installation.

Obtaining Jive for Office logs
Since Jive for Office is locally installed on users' machines, you may need the local logs from a computer that is having an issue.
Resetting binaries
If you need to work with Support to troubleshoot problems with updating your client version, you can use the manual update and Reset Binaries settings to make sure you have the correct version of the client binaries on your server.

Administering Jive for Office
- Enabling or disabling Jive for Office
- Installing client for users
- Remote client customization
- Configuring authentication
- Troubleshooting Jive for Office
  - Obtaining Jive for Office logs
  - Resetting binaries

©2021 Aurea, Inc. | Aurea is an ESW Capital Group Company