Reaching your community
Personal Reach, Global Impact, and Sentiment summarize your effect on the community, how well you contribute, and reactions to your contributions using data from the past 12 months.
You can use these tools to continuously improve how you present content to the community. You might strive to increase your numbers or to get a positive sentiment. Here's help interpreting the values:
- Personal Reach
- Shows the percentage of community members seeing your content using mobile devices and the web.
- Global Impact
- Shows how the community reacts to your content by looking at their social actions, such as bookmarks, comments, likes, shares, and views. Personal Insights uses averages over the past 12 months to calculate this number.
- Sentiment
- Shows how well your content resonates with your community. Content can achieve Neutral, Good, or Excellent sentiment based on social action and views. Personal Insights uses averages over the past 12 months to calculate this value.