Using Jive with Outlook Online

When you've installed Jive Anywhere with Jive for Outlook Online, it's easy to participate in a Jive community without ever leaving Outlook Online.

Interact with community content from your inbox

Notification emails from Jive content are shown in a Jive-like view that lets you click Comment or Reply, or like any activity. Your actions will be synced to the community for others to see, and replies will come back to your email inbox.

Mark content

Click Actions on an item, comment, or reply, and select the outcome from the menu.

For more information about marking and structured outcomes, see the Using Marking feature section in the Cloud User Help.

Convert external emails to Jive discussions

Select the email and click Convert to Discussion in the Jive pane to the left of the email. Then choose a location for publishing the discussion. You can also upload attachments and images from the conversation (if permitted by community settings).

Participants who are members of the community will get a notification that you posted the email as a discussion.

Note: Including attachments and images also requires the Jive for Office Online integration. If you're interested in that option, you can contact your community manager.

View profile information about participants in an email conversation

Information about the email sender or another community member is displayed in the Jive pane to the left of the email.

Select a different user from the menu to change the information displayed.
Note: Only community members have profile information displayed. Other participants won't be selectable.