Parent topic: Administering the Community

Managing Add-ons and Apps

Jive enables you to use add-ons, or extensions, to configure Jive. These add-ons can contain apps, tiles, streams, external storage providers, analytics services, and other extension points to Jive.

When you select All Add-ons, you see all available add-ons.

What are Add-ons?
Add-on Services are a secure way of extending the Jive Platform with third-party integrations.
Manage Access to the Add-ons Registry and Apps Market
Use the Cloud Settings page in the Admin Console to enable or disable the connection to the Add-ons Registry or the Apps Market.
Managing the Apps Market
Although installing apps through add-ons (either by using the Add-ons Registry or by uploading the package manually) is the recommended way to deploy apps, you can still use the Apps Market, if it is enabled.
Install Add-ons
Find and install add-on services available for your community.
Configure and Activate Add-ons
After you install an add-on that contains a configuration file, you'll be sent to the Settings page. If you cancel out of this page, you'll continue to see a Settings button and, if available, an Uninstall button until you complete the configuration. (You may not have to manually change a configuration file.)
Enable Add-ons for External Contributors
If you want external contributors to your community to be able to use an add-on, you can enable access.
Manage App Visibility Using Security Groups
Limit the visibility of an app using security groups from the Add-ons tab.
Uninstall Add-ons
Most add-ons can be uninstalled if you decide you no longer want them.
Managing Storage Providers
The External Storage Framework allows you to create connections to any file storage provider, so users can bidirectionally synchronize updates to a place in Jive and a location on the storage provider.
Managing API Add-ons
API Add-ons bring external data into Jive or share Jive data with third-party integrations using Jive APIs. These add-ons expose tiles, templates, apps, and other Jive extensions.
Managing Analytics Add-ons
Analytics Add-ons generate credentials that allow access to the Jive Data Export API. Provide these credentials to consumers of your analytics data so they can access the export service. These credentials may be revoked at any time.
Managing Other Add-Ons
Some add-ons don't fit into any other category, but still show up in the All Add-ons category. These "other" add-ons include add-ons you built yourself as well as any client apps from the Jive Add-ons Registry that don't contain any tiles or templates.
Building Your Own Add-ons
You can build your own add-ons to leverage services and share information between Jive and external or internal systems.
Using Service Diagnostics
Some add-on services use diagnostics, or a health check, that show the network status and provide other system messages.
Understanding Add-ons Alerts
Add-on alerts are typically triggered when Jive is having trouble communicating with the third-party add-on service. Some possible reasons include the following.
Troubleshooting Add-ons
You can diagnose and fix common problems with add-ons by looking at our troubleshooting tips.

Parent topic: Administering the Community