System requirements

To install Jive for Outlook, you need the appropriate versions and service packs for Microsoft Outlook and a supported Windows operating system.

Hardware requirements

Jive for Outlook requires the same hardware as the running version of Microsoft Office, plus at least 40 MB of free disk space.

Supported Microsoft Outlook versions

You can use any of the following Microsoft Outlook versions with Jive for Outlook:

  • 2007 with Service Pack 2
  • 2010
  • 2013 (with version 2.5 and higher of Jive for Outlook)
  • 2016

Jive for Outlook supports both 32-bit and 64-bit versions. The bitness of Microsoft Outlook determines the bitness of Jive for Outlook installed on the machine.

Currently, Jive for Outlook is available only for Microsoft Windows.

Supported operating systems and additional requirements

The following operating systems are supported:

  • Windows XP Professional with Service Pack 2 or higher
  • Windows Vista, with Windows Installer 3.1
  • Windows 7
  • Windows 8
  • Windows 10

Additionally, Jive for Outlook requires the following to work correctly:

  • Microsoft .NET Framework 4
  • The supported version of Internet Explorer, refer to Supported browsers for list of supported browsers.
    Note: When you login into a community from the application, Jive for Outlook uses the Internet Explorer version installed on the machine, and an alternative browser cannot be used.