External file storage

External file storage

Using external file storage means that when a user uploads a document, it's stored with a third-party file storage service instead of directly in your community. Files can then be automatically synchronized in both directions, which means you can add or update them from either side. If the storage provider has comment functionality, comments are also synchronized with comments in the group.

Jive currently integrates with the following storage providers:

• SharePoint
• Box.com
• Google Drive
• Dropbox

These connectors provide two-way synchronization between files uploaded to the storage provider and a place in Jive where these files are socialized.

For more information about these connectors, see External file storage.

Using more than one external storage provider

You can use more than one type of external storage. For example, you can have some of your groups store files in Jive for SharePoint, and some in Box.com. After you've set up the initial community connections to your storage accounts, connections are set up group by group. When you create a group, you decide whether the group will use native Jive storage or another storage. However, you can't connect the same group to more than one storage provider.

Using external file storage

With the connected with one or more external file storage providers, users are able to use external file storage in their places. For more information, see Groups with external file storage in the User Guide.