Requirements for Hangouts

To enable the Jive Connector for Hangouts, you need to meet the following requirements:

Jive side

Community users should have an email address, or phone number in their profile, or both.

Google Hangouts side

Community users should have a Google account.
Community users should use Google Chrome as their browser or, if using Firefox, Safari, or Internet Explorer, they should install the current version of the Google Hangouts browser plugin.
Note: Users who are not using Hangouts already will be prompted to install the plugin when they first access the Jive Connector for Hangouts.