Content search

Here you can find how the Jive Cloud Search service searches for content.

Content search

When searching for content, Jive searches in content items available for users in title (or subject) and body of content items, as well as tags, comments, and structured outcomes.

The results are then ordered by the relevancy score the items gain when users search for a specific search phrase. For more information, see Search relevancy.

Searchable content types

The system searches for the search phrase in all of these content types:
  • Document
  • Discussion
  • Blog post
  • Status update
  • Files of the following types: .html, .rtf, .txt, .pdf, .ppt, .pptx, .doc, .docx, .xls, .xlsx, .odt, .ods, and .odp (OpenOffice formats). The application also searches the contents of .zip files
  • External content
  • Comments on content

Users can limit the results to a specific content type by using filters.

Synonyms

You can define common synonyms for user names and terms that are relevant for your particular system. For example, "docs" and "documentation" may be equal when searching. For more information, see Configuring search synonyms for content items.