Search relevancy

Getting the relevant results is critical for the success of the community. Here you can what parameters impact the relevancy score for a piece of content and the rank it will get when you search for a specific search phrase.
The relevancy rank is calculated as follows:
Rank = type_weight * recency_weight * outcome_weight

The parameters that impact the rank of a content item are described below.

Object type (type_weight)

Object type boost is based on the type of content used. Documents and blogs are ranked higher in the search results as these are usually used for more comprehensive content that may be more relevant for the searching user. The settings are listed in Table 1.

Table 1. Object boosts
Object Boost
Document 1.3
Blog 1.4
Other types 1.0

Recency (recency_weight)

Recency (or time decay) lowers the score for older content. The impact is described in Table 2.

Table 2. Recency boosts
Period Boost
Less than 9 weeks ago 1.0
9-55 weeks ago 0.75 + (0.25 * (56 - <week_number>)/48)
56-223 weeks ago 0.5 + (0.25 * (224 - <week_number>)/168)
More than 223 weeks ago 0.5

Outcome type (outcome_weight)

Content in Jive can be marked with structured outcomes. These outcomes impact the score of that content in the search results, results are boosted based on outcome type.

The boosts given to content according to outcome type are listed in Table 3.

Table 3. Outcome boosts
Outcome Boost Outcome Boost
Default 1.0 Official Default*1.6
Finalized Default*1.4 Outdated Default*0.1

This score is being multiplied by the number of boosts as follows: base*(1+0.01*<number_of_outcomes>)

Note that a higher boost results in that content being ranked higher in the search results, so the 0.1 score for outdated documents significantly reduces its rank.

Rank count examples

For example, the rank may be counted as follows:

Type Age Outcome Rank
Blog

1.4

 3 days

1.0

 None

1.0

 1.4

Blog

1.4

 10 weeks

0.98

 None

1.0

 1.38

Document

1.3

 10 weeks

0.98

 None

1.0

 1.27

Document

1.3

 56 weeks

0.75

 Official

1.61

 1.56

Document

1.3

 256 weeks

0.5

Official, Finalized

2.26

 1.46
Question

1.0

 3 weeks

1.0

None

1.0

 1.0
Event

1.0

 10 weeks

0.98

None

1.0

 0.98
Discussion

1.0

 56 weeks

0.5

None

1.0

 0.5

Additional considerations

  • The boosts cannot be changed with normal methods.
  • Social scoring and personalized results are not available in On-Premise Search service.