Managing user accounts

Note: If your community uses an external user identity system (such as LDAP or Active Directory) to manage user data, by default you cannot use the Admin Console to edit information managed there. Console fields corresponding to data in the external system are disabled, and you cannot delete users from the Admin Console. Note that typically, the external system stores profile information about the user, while information about their activity in the application is stored in the application database. For more information about using LDAP or Active Directory with Jive, see Setting up LDAP and Active Directory.