On the Jive side

As a Jive community user, you need to add your Microsoft Teams username to your Jive profile.

To add your Microsoft Teams username to your Jive profile:

  1. Open your Jive community.
  2. Go to Avatar > Edit Profile.
  3. Find the box that holds the Microsoft Teams username and fill it in.

    It may be named like MS Teams Username or similar. If you cannot find this field, contact your Jive community administrator.

  4. Click Finished to save the profile.

Now you can open chats with other users from Jive and likewise, other users can open a chat with you from Jive.