Setting up the Microsoft Teams Add-on

The Microsoft Teams Add-on adds connections from Jive to Microsoft Teams and back. Here you find the details on installing and configuring all add-on components.

Fastpath:
  • Admin Console > People > Global Profile Settings
  • Advanced Admin Console > People > Settings > Global Profile Settings

A user must have at least Manage System permissions to configure the profile fields.

We recommend you set up the integration in this order:

  1. Open a support with the Support to install this add-on.
  2. Set up the Jive side as follows:
    1. Add a dedicated profile field that will hold the Microsoft Teams username for Jive users. Even though you can use a pre-existing text field, we strongly recommend adding a new specialized field. For details, see Configuring a profile field for Microsoft Teams.
    2. Configure the add-on to use the dedicated profile field, as described in Designating a profile field to be used by Microsoft Teams.
    3. Test the Teams Chat functionality, as described in Testing Teams Chat.
    4. Test the Teams Status tile, as described in Testing Teams Status tile.
    5. Additionally, you can restrict access to the Microsoft Teams Add-on functionalities by employing user groups. For more information, see Configuring access to Microsoft Teams Add-on.
  3. Set up the Microsoft Teams side as follows:
    1. On the Microsoft Teams side, install the Jive App for Microsoft Teams, as described in Installing the Jive App for Microsoft Teams.
    2. Test the Jive search, as described in Testing Jive Search from Jive App for Microsoft Teams.